Firehouselistens Survey Image

Firehouse Subs Customer Survey @ – Win $500 Gift Card

Have you made your dinner with Firehouse? Yeah! Do you wish to say something about your experience with them? Here is the way to express your views. Firehouse Subs customer satisfaction is a feedback survey named firehouselistens designed by this restaurant to get a review from its customers. There are a few questions regarding your visit to their restaurant. Questions are designed in such a way that it would help Firehouse organization to find their loopholes and improve their services.

After completion of the feedback survey, they give a reward to the customer. It is online, and customers can start feedback through validation number and total expenditure during the visit. These details are present on your bill, which you provide when you check out.

What do you Need to Take Firehouse Listens Survey?

To give feedback, you need to have a few details about your visit. At the time of check out, they would have provided you a bill that would have many details, but for the Firehouse Subs feedback survey, you need

  • Validation code (18 digits)
  • Total amount (in dollars)

Other requirements for Firehouselistens survey are

  • Stable internet network around you so there will be no interruption while filling out the survey.
  • You need to have an Internet device like a smartphone or PC to fill guest satisfaction survey.
  • Must know either English or Spanish.
  • You must have a device, either a smartphone or any PC/laptop.

How to Participate in Firehouse Subs Customer Survey?

After leaving the Firehouse restaurant, they would have given you a bill for your dinner. Bill would have many details, and at the middle or bottom of the bill, a validation code would be needed to fill at first. Steps to participate in Firehouse Subs customer survey are

Firehouse Subs Guest Satisfaction Survey Image
  • Then you will be directed to a new webpage with the Firehouse subs logo At the left topmost corner. It will ask you for two entries 1) the Validation code and 2) your total expenditure. Fill them out carefully. Then click on the “start” button.
  • Then you will be directed to a new webpage with a question regarding your experience with the Firehouse organization. Then click on “next,” and they will ask a few more questions you will have to answer to complete the feedback.
  • After all questions, they will send you a “survey completion code,” which is given as a reward.
firehouse subs validation code image

Firehouse Sweepstakes

Firehouse subs also provide sweepstakes to its customers as a choice during feedback surveys. To participate in sweepstakes, you must fulfill the Firehouse sweepstakes rules:

  • 16+ of age.
  • Shouldn’t be any relation with Firehouse subs employees.

There are mainly two ways to enter sweepstakes.

  • By completing sweepstakes registration at
  • Mail your name, address, day and night telephone numbers, and age on a 3″ x 5″ card to Firehouse “Customer Survey” Sweepstakes PO Box 428, Macedon, NY 14502-0428.

Firehouse Rewards

Nothing is more alluring than the reward. Firehouse doesn’t leave you without a reward. Firehouse has included a reward for all those customers who have submitted their feedback. The reward is you will be rewarded with $500. To get the reward, you will have to provide the email at the end of the Firehouse feedback. This restaurant will send the Firehouse Subs coupon code to the same screen at the end of the Firehouse Listens survey. It or advisable to write the code on your receipt too.

Questionnaire @ Firehouse Subs Guest Survey

There are several questions that customers will face during the firehouse subs guest survey. Questions are :

  • Visit type selection
  • How did you place your order?
  • Overall rating for your experience.
  • It contains 5 questions:
    • Employees hygiene practices
    • Taste of food
    • Ease of placing order
    • Overall beverage quality
    • Ease of customizing order.
  • It has 5 questions again
    • Ease of checkout on the firehouse website
    • Speed of service
    • Accuracy of order
    • Friendliness of crew
    • Satisfaction with beverage size.
  • It would have two questions
    • Accuracy of the order display on the firehouse subs website
    • Overall value for the price you paid.
  • Did you experience any problems during the visit?
  • Will you order for next time too?
  • Does firehouse subs supports the local community?
  • Write a few words for Firehouse subs.
  • Does firehouse subs have affordable menu options?
  • Size of your sub that you ordered.
  • (a) Was It your first visit? (b) was the order ready on time?
  • Your primary reason for visiting Firehouse subs.
  • Were Health and safety measures taken by Firehouse good?
  • (a) Would you like to enter the Firehouse sweepstakes drawing? (b) May firehouse post your overall feedback for other consumers to read?
  • Enter details for sweepstakes.

Firehouse Subs Survey Rules

Survey NameFirehouse guest satisfaction survey
Receipt validity periodN/A
Survey Coupon Validity PeriodN/A
Survey limitOnce

Other Firehouse Subs customer satisfaction survey rules are :

  • The receipt must be the latest.
  • Age must be 18+.
  • Must be a resident of the U.S.
  • The customer must not be a relative of a Firehouse subs employee.

Firehouse Subs Restaurant

Firehouse subs is an American restaurant chain founded in 1994 in Jacksonville, Florida. Its founders are Robin Sorensen and Chris Sorensen. Its headquarters are situated in Jacksonville, Florida, United States. It is spread to 1200+ locations within the United States, Canada, and Puerto Rico. Din Fox is the CEO of Firehouse Subs. Restaurant Brands International owns it. In 2019, Its total revenue was US$695 million.

Firehouse Subs Customer Care

Contact number1-888-289-6185
Headquarters AddressJacksonville, Florida, United States.
Firehouse Subs Hours9:00 AM to 10:30 PM.
Supporting hours24 X 7
Firehouse Subs Near me locator


How to use Firehouse Rewards?

Use the Firehouselistens completion code and redeem this during the following visit to any participating Firehouse Subs location.

How long are Firehouse Subs rewards good for?

no, there is no expiration of the reward. Except for promotional rewards.

How to redeem Firehouse Subs rewards.

Write the Firehouselistens survey completion code and confirm the code at the Firehouse restaurant on the next visit.

Do you get a free sub at the Firehouse on your birthday

yes. Firehouse offers free sub on the day of your birthday

What time do Firehouse Subs close?

Firehouse subs close at 9:00 AM. However, timings may vary depending on the location of the restaurant.

What time do Firehouse Subs open?

Firehouse subs open at 10:30 PM. However, depending on the locations, timings may vary.

Where are the nearest Firehouse Subs?

You can find the nearest Firehouse subs by using the link

Who owns Firehouse Subs?

It is owned by the parent company Restaurant brands international.

How many Firehouse Subs locations are there?

There are 1200+ Firehouse restaurants.

How do I get my Firehouse Subs referral code?

After logging in to the Firehouse subs account and clicking on “My Account, ” you will see your referral code.

How to get Firehouse coupons?

You can get Firehouse subs coupons by logging into your Firehouse account or you can visit any third party website to get great savings.


Firehouse Subs are very caring for its customers. Every single response from the customer is crucial for the brand. It thinks about the solution if any of its customers feel a terrible experience. Firehouse Subs Listens survey is designed to keep the customer engaged during the complete feedback process and in return, participants will get Firehouse Subs validation codes. In case of any trouble, customers can also call to help center for a solution.