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Frequently Asked Questions – Shop & Ship – Portillo’s

Portillo’s is a popular restaurant chain in the United States, known for its Chicago-style hot dogs and Italian beef sandwiches. Customers often have questions about the restaurant, such as how to order, what to order, and where to find the nearest location. So, here in this article, we answer some of Portillos FAQs.

About Portillo’s Restaurants

If you want to enjoy the best of Chicago-style cuisine, there’s no better place to go than Portillo’s. This popular restaurant chain is known for its delicious Italian sausages and beef, and you can find all your favourite Chicago dishes here. Portillo’s was founded by Dick Portillo, and it all started with a small hot dog stand called “Dog House.” The stand quickly became so popular that they had to open additional branches to keep up with the demand. That’s how the restaurant got its name. Today, Portillo’s has grown to 60 locations across the country, so you’re sure to find one near you.

Frequently Asked Questions

If you’re like most people, you probably have some questions about Portillo’s. Here are some of the most frequently asked questions we get:

What is Portillo’s?

Portillo’s is a chain of fast casual restaurants founded in 1963 by Dick Portillo in Villa Park, Illinois. The company is known for its Italian beef sandwiches, Chicago-style hot dogs, and other menu items.

How many Portillo’s locations are there?

As of now, there are 67 Portillo’s locations in the United States, including one in Canada.

What are some of the most popular menu items at Portillo’s?

Some of the most popular menu items at Portillo’s include the Italian beef sandwiches, Chicago-style hot dogs, and the chocolate cake.

Does Portillo’s deliver?

Portillo’s delivery spots tend to fill up quickly so we recommend ordering as soon as possible to avoid disappointment. Deliveries are organised based on distance and driver availability. If delivery is not available, there are easy pickup options like our Buffet Packages & Fast Packs that you can set up without any fuss.

How to pre-order / order Portillo’s Catering?

You can order catering at https://catering.portillos.com/ or call them at 866-YUM-BEEF.

What is the minimum order total for delivery?

For delivery, there should be a minimum order of $15.

Where is the nutritional information of Portillo’s menu?

You can find nutrition and allergy information for Portillo’s products here: https://www.portillos.com/nutrition/

Where is Portillo’s headquarters?

The headquarters for the restaurant is located at 2001 Spring Road in Oak Brook, Illinois 60523-2032 USA.

Are Portillo’s fries gluten free?

Portillo’s French fries are gluten-free and cooked in their own designated fryer. However, please be aware that the equipment used to filter the oil in the French fry fryer is shared with the fryers responsible for frying items that do contain gluten (i.e. breaded chicken, breaded fish, and onion rings).

Do Portillo’s have a vegan menu?

While Portillo’s doesn’t have a vegan menu as such, you can order any of their salads without cheese or meat. Additionally, some locations also offer a Portobello sandwich as well as vegan pasta options.

How to buy Portillo’s gift card?

Give the gift of amazing Portillo’s meals with a gift card, which can be bought either online at portillos.com or at any of their restaurant locations.

What is Portillos hours of operation?

 On Mondays through Thursdays, Portillo’s restaurant is open from 10:30 AM to 10.30 PM, while on Fridays and Saturdays, they are open from 10:30 AM to 11:00 PM. Hours on Sunday are usually the same as those on weekdays.  . However, these timings may vary depending on the location of the restaurant.


These are some of the most frequently asked questions and answers from our website. If you have any other questions or concerns, please contact us anytime. Thank you for reading, we are always excited when one of our posts is able to provide useful information on a topic like this!