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Burlington Coat Factory – Questions and Answers

How often do you think Burlington Coat Factory customers ask questions online? If you’ve ever used the following search terms, I’m guessing it’s pretty often! We created this list of customer-related queries to help you respond quickly and accurately. Let’s check out Burlington FAQs here.

The Burlington Coat Factory Customer Service FAQ is an excellent collection of answers to questions you may have about the company, its products and services. This clothing store is one of the most excellent places for shopping and buying quality products for your family. They are constantly adding new products so customers can find something they desire from Burlington’s wide selection of coats and jackets. Their team has complete knowledge of this industry and can help customers get the best deals on their Burlington Coat Factory purchases.

Burlington FAQs

What is the best day to shop in Burlington?

Saturday mornings are the best time to visit a Local Burlington Store. When they have new inventory, and the crowd has not yet arrived. You’ll have enough time to look around and enjoy the long checkout line.

Why is Burlington no longer selling online?

n fiscal 2021, the company intends to expand by 18 stores. Burlington announced in March that it would shut down its online business. O’Sullivan claimed that this was due to the $12 average unit retail (AUR), which makes it impossible to succeed online.

What time does Burlington Coat Factory open&close?

The Burlington Coat Factory’s weekly hours are generally consistent, though they may vary slightly toward the end of the week. Monday through Friday, 9:30 AM to 10 PM are Burlington hours. The business hours, which begin with the weekend off, are consistent.

Who owns Burlington Coat Factory?

Monroe Milstein founded the company, known simply as “Burlington,” in 1972. This factory outlet was founded in Burlington, New Jersey and went public less than 5 years ago. Burlington Coat Factory has over 500 locations in more than 40 states and Puerto Rico.

What is burlington coat factory return policy

Returns must be made within 30 days of purchase. Please bring your original receipt with you. Merchandise must be brand new, unused, unwashed, and in its original packaging.

How can I check the balance of a Burlington gift card?

To check the balance of a Burlington gift card, please go to the Check Gift Card Balance page. You must enter the PIN found on the back of your card when checking your balance.

Is Burlington loyalty program free?

The Burlington Loyalty Program is only available to residents of the United States, including Puerto Rico, with a valid email address and phone number. You must be at least 13 years old to participate in the Program. There is no cost to join or remain a member of the programme.

How do I find the location of a Burlington store in my area?

To find the nearest Burlington store in your area, use their store locator and enter your area’s zip code.

How do you qualify for a Burlington credit card?

To apply for a Burlington Credit Card, you must be of legal age in your state or territory, have a valid tax identification number and have a street, rural route or APO/FPO mailing address (no P.O. Box addresses). It would help if you also had a photo I.D.


Now that you’ve read through our Burlington FAQs, hopefully, you have a clearer understanding of what to expect from this retailer. The next time you need a new coat, jacket, or even a new pair of shoes, give Burlington Coat Factory a try. Also, check out the Burlington Feedback campaign to earn a gift card for shopping. We think you’ll be happy you did.