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Questions and Answers – Dollar General

Dollar General is a retailer that operates over 18,634 stores in 44 states. If you have questions about the company or its services, you may find the answers here. This article provides an overview of the most common Dollar General FAQs. Topics include store hours, contact information, and discount policies. If you can’t find what you’re looking for here, be sure to check out their website or contact customer service directly. Thanks for choosing Dollar General!

About Dollar General

Dollar General Corporate is an American chain of convenience stores. Its headquarters are in Goodlettsville, Tennessee, USA. Except for Alaska, Hawaii, and Montana, it is available throughout the United States. There are approximately 18,216 Dollar General locations. James Luther Turner and Cal Turner founded J. L. Turner and Son in October 1939. In June 1955, it was renamed Dollar General. Clothing, cleaning supplies, home décor, health and beauty aids, pet supplies, toys, seasonal items, and groceries are available at the store. Dollar General is currently led by Michael M. Calbert as Chairman, Todd Vasos as CEO, and John W. Garratt as CFO.

Dollar General FAQs

Dollar General stores offer a variety of products, including food, household goods, clothing, and more. They’re committed to providing our customers with great values on quality merchandise. We’ve compiled a list of frequently asked questions to help you learn more about DG stores.

What is Dollar General return policy?

They offer a hassle-free return policy. You can return most items within 30 days of purchase, as long as you have a valid receipt.

Who owns Dollar General?

Dollar General is currently led by Michael M. Calbert as Chairman, Todd Vasos as CEO, and John W. Garratt as CFO.

What are Dollar General store hours?

Dollar General stores are typically open from 8am to 10pm, Monday through Saturday. Some stores may have extended hours on Sundays.

How many Dollar General stores are there?

As of now, there are 18,634 Dollar General retail stores in the United States. Texas has the most Dollar General locations in the United States, with 1,742 retail stores, accounting for approximately 9% of all Dollar General retail stores in the United States.

What forms of payment do you accept?

We accept cash, credit and debit cards, and EBT. We do not accept personal checks.

What is DG Pickup?

DG Pickup is a quick and free service that allows you to get the items you need without having to go to a store or wait in line. For a convenient and contactless shopping experience, add products, apply deals, and pay before you go using Dollar General website or mobile app.

Do you offer discounts for seniors or military personnel?

Yes, we offer a 10% discount to seniors (age 55+) and military personnel with a valid ID.

How to complain to Dollar General online for in store experience

To submit Dollar General complaints, go to and fill out the customer feedback form.

Does Dollar General sell Gift Cards?

Yes, Dollar General sells a variety of gift cards both online and in-store.

Will Dollar General return without receipt?

If you don’t have your receipt, Dollar General will give you a gift card refund or exchange the product for another of the same value.

What Dollar General number?

You can call at 877-463-1553 to reach the Dollar General online store Customer Service Department.

What Dollar General have self-checkout?

Dollar General already has 8,000 self-checkout kiosks in its 18,000 stores and plans to increase that number to 11,000 by the end of this year.

Where is the nearest Dollar General store?

Using the store locator, you can find a Dollar General near you.

What Gift Cards does Dollar General sell?

Steam Mall, Fast Card, Tracfone Phone Card, Visa Metallic, Total Wireless, Google Play, Nintendo, Vanilla Visa, Microsoft Xbox Digital, and AT&T Prepaid SIM Card Kit gift cards are available at Dollar General.

Where is Dollar General headquarters?

Dollar General’s corporate headquarters are located at 100 Mission Ridge in Goodlettsville, Tennessee, and can be reached at (615) 855-4000.

How to use Dollar General digital coupons?

Log in to your Dollar General account, choose the offers that are available to you, and redeem your Dollar General digital rewards at the checkout by entering the DG coupons code.

Can I use a Dollar General digital coupon more than once?

No, each Dollar General digital coupon can only be used once.

How to use Dollar General coupons?

Scan eligible physical coupons or enter your phone number to apply digital coupons at the register when shopping in-store. When you order DG Pickup, eligible clipped digital coupons will be applied to your order automatically. For DG Pickup orders, we only accept digital coupons. At this time, we do not accept coupons for same-day delivery or shipping.


Thank you for reading our Dollar General FAQs. We hope that this article was helpful and provided the information you were looking for. If not, please don’t hesitate to reach out to us for more assistance. Have a great day!

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