Lowe's FAQs Image

Questions and Answers about Lowe’s Home Improvement

When it comes to home improvement, Lowe’s is one of the most trusted names in the business. With over 1,700 stores across the United States, Lowe’s is a one-stop shop for all your home improvement needs. But with so many products and services available, it can be tough to know where to start. That’s why we’ve put together a list of Lowe’s FAQs to help you get the most out of your Lowe’s experience.

Whether you’re looking for appliances, tools, or just some advice, our FAQs will help you find the answers you need. Can’t find what you’re looking for? We’re always happy to help, so feel free to contact us with any questions you may have.

About Lowe’s Stores

Lowe’s Inc. is an American retail chain specializing in tools, bathroom accessories, kitchenware, lighting, and more. It owns and operates a retail chain in the United States and Canada. The company was founded on October 10, 1921 by Lucius Smith Lowe in North Wilkesboro, North Carolina. It is headquartered in Mooresville, North Carolina and employs about 300,000 workers in about 2,015 of its locations. Its subsidiaries are Rona Inc., ULC Inc., LG Sourcing Inc., etc. Marvin Ellison has been the CEO of the firm since 2018.

Lowe’s FAQs

What are the hours of operation for Lowe’s stores?

Most Lowe’s stores are open from 6am to 10pm, Monday through Saturday, and from 8am to 8pm on Sundays. However, hours may vary by location, so it’s always best to check with your local store before making a trip.

What is Lowe’s return policy?

Lowe’s offers a 90-day return policy for most items, with a few exceptions such as major appliances, gas-powered equipment, and custom orders. For items that are returned outside of the 90-day window, Lowe’s offers a gift card for the purchase price of the item.

What methods of payment does Lowe’s accept?

Lowe’s accepts cash, check, debit, and all major credit cards. Lowe’s also offers financing options for larger purchases.

Does Lowe’s offer delivery?

Yes, Lowe’s offers delivery for many items, including appliances, furniture, and building materials. Delivery charges vary depending on the size and weight of the items being delivered, as well as the delivery location.

Does Lowe’s offer installation services?

Yes, Lowe’s offers installation services for many of the products that they sell, including appliances, flooring, and countertops. Installation charges vary depending on the product being installed and the complexity of the installation.

What are My Lowes rewards?

Mylowes cards are free Mylowes cards that allow customers to view their purchase history online. Customers can view their purchase history online on their Mylowes account for every purchase made at Mylowes. Mylowes rewards cards are similar to reward cards from department stores or supermarkets.

What does my Lowe’s Protection Plan cover?

While benefits and service options vary depending on the product, the Lowe’s Protection Plan covers parts and labour after the manufacturer’s warranty expires, including normal wear and tear. It also includes other benefits, such as power surge coverage and reimbursement benefits, that begin on the first day.

How do I sign up for a MyLowe’s account?

To create an account, go to https://www.lowes.com/u/login.

Do I need to register my Lowe’s Protection Plan?

There is no registration required to access Lowe’s protection plan. To request on your product, you will need to provide proof of purchase.

How does Lowe’s curbside pickup work?

Lowe’s Buy Online, Store Pickup allows you to make purchases through Lowes.com or the Lowe’s mobile app and pick them up at a local Lowe’s store for free. If all items aren’t available for pickup in one location, you may be able to select multiple locations for pickup.

Can I get a copy of Lowe’s receipt?

Yes, when you check out, the cashier will give you a payment receipt.

How do I cancel my order?

To cancel your order, contact the store where you placed it or call customer service at 1-800-445-6937.

Does Lowes have employee discounts?

Yes, Lowes offers a 10% employee discount. Anyone who works at Lowe’s is eligible for these incredible discounts.

Who owns Lowe’s?

Lowe’s is owned by Carl Buchan.

What gift cards does Lowe’s sell?

Lowe’s sells 141 different types of gift cards. Their card denominations are $5, $10, $25, $45, $50, $100, and $500.

Where to get Lowe’s gift card?

To buy a Lowe’s gift card, go to:https://www.lowes.com/l/shop/gift-cards.

How to check Lowes gift card balance?

To check the balance of your Lowes discount gift cards, go to https://www.lowes.com/l/help/gift-card-balance.

How do I contact Lowe’s?

During business hours, you can reach Lowe’s by email, phone, or mail. Contact them at lowes@buyatab.com or lowescorporategiftcards@cashstar.com. Give them a call at 1-833-989-1301 or 1-833-320-5701.

Where to get Lowe’s coupons?

Lowes coupons are widely available in retail stores and on Lowe’s website.

How to use Lowe’s gas rewards?

To redeem your Lowes Foods Gas Rewards at Speedway, you must link your Lowes Foods Fresh Rewards card to a Speedy Rewards card.

How to get Lowes promo codes?

To stay up to date, sign up for a Lowe’s email subscription. After signing up, you’ll receive a $10 Lowes coupon code to use on your next purchase. This allows you to save money on branded tools, bed and bath necessities, home improvement equipment, furniture, and other items.


Lowe’s has a variety of FAQs to help customers with their needs. If you have questions that are not answered on the website, you can contact Lowe’s customer service for more information. We hope this article was helpful in providing an overview of the Lowe’s FAQ page. Thanks for reading!