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Frequently Asked Questions of Marshalls

Marshalls is a leading retailer in the United States, known for offering high-quality, brand-name merchandise at everyday low prices. Marshalls FAQs include topics such as how to find a Marshall’s store near you, what types of merchandise you can find at Marshall’s, and how to use Marshalls coupons. You can also find information on Marshalls’ return policy, payment methods, and more.

About Marshalls

Marshalls is an American off-price department store chain that belongs to TJX companies. Marshalls is the second-largest discount store for off-price family apparel and home fashion products. They sell fashionable and family items at prices 20% to 60% less than department stores. The main headquarter of Marshalls is in Framingham, Massachusetts, and they have over 1000 stores in the US, Canada, and 42 states.

Marshalls FAQs

How often do Marshall release new products?

Marshalls typically releases new products on a monthly basis. However, there may be times when new products are released more or less frequently depending on the demand.

How can I find out about new products?

The best way to find out about new products is to sign up for the Marshalls newsletter. This way you will be among the first to know about new releases. You can also follow Marshalls on social media to stay up-to-date on new products.

Do Marshalls products come with a warranty?

Yes, all Marshalls products come with a one-year warranty. This warranty covers defects in materials and workmanship. If you have a problem with a product, please contact Marshall’s customer service for assistance.

How can I contact Marshall’s customer service?

There are a few ways to contact Marshall’s customer service. You can call customer service at 1-800- Marshall, send an email to, or fill out the contact form on the Marshalls website.

Why Marshalls is cheap?

Marshalls is able to offer its customers cheaper prices because it doesn’t have a buyback policy for manufacturers. This means that suppliers are willing to sell inventory to Marshalls for less because they know Marshalls won’t try to buy it back later.

Who owns Marshalls?

TJX Company owns Marshalls.

Where is the nearest Marshalls?

Visit Marshalls’ store locator here: and enter your state, city or zip code to find the Marshalls nearest to you.

What’s Marshalls return policy?

Customers’ satisfaction is always Marshall’s top priority. If you’re not pleased with your purchase, you can return the items within 30 days of the purchase date as long as you have the registered receipt and the merchandise. They will be happy to exchange it for you or give you a refund, whichever you prefer.

Can you return to Marshalls without receipt?

Returns without a receipt are only eligible for store credit at Marshall’s. A valid ID (driver’s license, military ID, state-issued photo ID card), name, address and signature are required for these types of returns. Your signature may also be required to return any purchases without a receipt.

Can I get a copy of a receipt from Marshalls?

For your convenience, Marshall’s customers can now receive their receipts by email at select stores. You can use an Email Receipt instead of a paper receipt if you need to make a return. Marshall’s Return Policy still applies to Email Receipt transactions.

What kind of store is Marshalls?

Marshalls – an American chain of off-price department stores known for its amazing selection and low prices. Marshalls has over 1,000 stores across the United States, including larger stores called Marshalls Mega Stores, covering 42 states and Puerto Rico. Plus, 61 stores in Canada!

Is Marshalls open on Easter?

No, Marshalls stores are closed on Easter.

Can Marshalls be returned to TJ Maxx?

any items bought from a Marshalls store can only be returned to that same store, and this is in accordance with their return policy. Items purchased from Marshalls cannot be returned to T.J. Maxx or any of our other sister brands.

What do Marshalls sell?

The Marshalls department store offers clothing, footwear, jewellery, beauty products, bedding, and other home decor items.

How to send Marshall complaints?

The following are the customer service contact numbers for those who prefer to speak to someone offline or online:
Offline Services: (800) 926-6299
Online Services: (833) 888-0776

Where can I use my Marshalls gift card?

You can use the card in their respective stores and shop online using their respective websites. Until the balance is zero, deductions continue.


We hope you enjoyed our guide about Marshalls FAQs and its answers. With this knowledge, we know that you can make the most of your experience when shopping at Marshall’s. So what are you waiting for? Visit Marshalls today.