tellcaribou image

TellCaribou Coffee Customer Survey – Free Coffee is Waiting for You!

Caribou Coffee is conducting the survey to gain insight into their customer’s views about their services and stores. TellCaribou survey can only be participated in by customers who have made a recent purchase from one of their stores. The customers will have a chance to win a Caribou Coffee rewards or a gift card, which on redemption, gives a free coffee or different rewards depending on the survey code.

Only legal residents of the United States of America can participate in the survey. It comprises questions which will gain information about the customer’s experiences with their nearby stores and the staff working there. After you have filled out the survey, you have to enter your personal details, and you will get a reward.

Requirements to entering

Here are some items that you will require for your participation in the Caribou Coffee customer survey:

  • Your order receipt as it contains the receipt/survey code.
  • Any electronic device, such as a laptop, a mobile, or a pc has internet access.

How to Participate in the Caribou Guest Satisfaction Survey?

  • Buy any item from one of the participating Caribou Coffee stores and keep the receipt handy.
  • Visit the Caribou Coffee survey website – to start giving feedback.
  • Once the website has loaded, press the Next button after entering your 14-digit Caribou survey code/check number in the designated slot. If necessary, enter the time available on your receipt.
caribou survey image
  • Select the visit type whether To-go or Stayed at Caribou. Now, fill out the survey/feedback form by answering all the questions honestly and giving the ratings as per your experience.
  • After you have completed the TellCaribou survey, you then have to enter your private details, such as your age, gender, annual household income, category, and postal code.
  • After completing the information, you will get access to a validation code, which you can use to get 1 free coffee from a Caribou store near you.

Caribou Coffee Survey Rewards

The customers who fill out the TellCaribou survey will get a validation code with which they can access free coffee in any Caribou store. However, you cannot exchange the coupon code for cash or other items. The coupon code received will be valid for 30 days only. So, you will have to redeem your validation code within a month. The reward for the Caribou survey may be different in some states or stores. It can also change depending on the survey code available on your receipt. You can check your receipt for the details of your reward. For example, some rewards include a free coffee, a Caribou rewards card, a free coupon for their food items, and a discount coupon.

Rules and Regulations to Give Caribou Coffee Feedback

Survey NameCaribou Coffee Survey
Receipt Validity Period3 days
Survey Coupon Validity Period30 days
RewardsFree coffee coupon
Survey Limit1 survey per person per receipt
  • The survey code available on the receipt will be valid for 3 days or 72 hours after the item has been bought, and the code has to be obtained within that time.
  • Only one entry per person will be entertained.
  • You have to redeem your coupon within 30 days or a month of filling out the Tell Caribou survey.
  • The individuals entering must be above 18 years of age.
  • You must be a legal resident of the United States of America to be eligible for the survey.
  • The associates, workers, their relatives and families, prisoners, and other individuals who have any connection to the Caribou Coffee company, are not eligible to enter the Caribou customer survey.

Questions They Ask at

Since the survey is a customer feedback survey, the questions in the survey are related to the customer’s experience. The answers are based on a scale that ranges from satisfied to dissatisfied.

  • How would you rate your satisfaction level after your last visit?
  • What did you purchase at the store?
    • Questions based on the food type you purchased
  • How satisfied were you with
    • Staff who took your order
    • Administration of our staff
    • Variety of food and drinks on our menu
    • Delivery services
    • Accuracy and speed of the order
    • Taste & variety of items
  • Overall value for the price you paid at the Caribou
  • Whether you faced any problem during your visit or not
  • The likelihood that you will again return to this store / recommend this to your friends

About Caribou Coffee Company

Caribou Coffee is a coffee and food company based in the United States of America. They have a chain of stores situated across the United States of America. The company was founded in 1992 in Edina, Minnesota, USA. They currently operate in 603 locations worldwide and have been doing so since May 2015.

John Puckett founded this company, and Sarah Spiegel is the current CEO. JAB Holding Company organizes them. After Starbucks, they are the second-largest coffee chain in the United States of America. They use the best arabica beans in their coffee. They also sell various food items such as Pumpkin bread, a variety of bagels, tumblers, and mugs.

Caribou Coffee Company Contact Details

Contact Number1-888-227-4268
Headquarters AddressCaribou Coffee Company, Inc.
3900 Lakebreeze Ave N
Minneapolis, MN 55429
United States
Caribou HoursDaily, 6 am to 9 pm (the hours may differ depending on the location)
Support HoursMonday –Thursday: 7:00 a.m. – 6:00 p.m.
Friday: 7:00 a.m. – 4:00 p.m.
Saturday – Sunday: CLOSED
Caribou Coffee Near Me

To know about more surveys

Frequently Answered Questions

How do I redeem a Caribou rewards point?

You can redeem your points by visiting a nearby store and checking in your points after purchase.

How do Caribou rewards work?

You earn 2 reward points for every purchase (excluding gift cards). Once you have 150 points, you can get a free beverage of any size. Additionally, depending on your points, you can redeem other items.

Who owns Caribou Coffee?

JAB Holding Company, Pret Panera I G.P. owns Caribou Coffee.

What time do Caribou open?

Caribou Coffee hours start daily at 6 am in most of the locations.

What time do Caribou close?

Caribou Coffee closes at 9 pm and 6 pm in some locations. So better visit before 6 pm or check the timing in their store locator before visiting.

Where is the nearest Caribou Coffee?

You can locate the nearest Caribou Coffee using –

How many Caribou Coffee locations are there?

There are 798 franchised and owned Caribou Coffee locations in 23 states, Washington, D.C., and 12 countries.

Where can I buy Caribou Coffee Gift Cards?

You can buy Caribou Coffee gift cards at

How can I use more than one Caribou Gift Card at checkout?

To use more than one Caribou gift card, visit the “My Perks Card” page on, and log in to follow the instructions.

Where can Caribou Coffee Gift cards be used?

The gift cards can be used anywhere at the Caribou Coffee store. You can also use them for online purchases.

How to check Caribou Coffee Gift Card balance?

You can check Caribou Gift Card balance at


The company has started the Caribou Coffee rewards program to comprehend their buyer’s opinions and work on their services. The customers who complete their TellCaribou com survey will win a free coffee coupon code or other discounts depending on their receipt number.

Desktop Version | Switch To Mobile Version